I had to wait nearly two hours for my room despite making a reservation months in advance. Additionally, there were no towels available after returning to the hotel late at night, and the staff's responses were unhelpful. I expected much better service for a place that boasts family accommodations, but the lack of proper management left me frustrated.

Had a great time with friends! We enjoyed visiting Truist Park for a game and checking out local spots. The breakfasts were substantial and delicious, with lots of choices. Staff were friendly and ready to help. Just a heads up for guests, ensure the room setup meets your comfort, as amenities can vary.

the room was kinda musty,, which was a bummer, but the location was great and the breakfast had some solid options. loved the kitchenette and the space was really good for our family.

During my stay at Homewood Suites By Hilton Atlanta-Galleria/Cumberland, I appreciated the warm and welcoming atmosphere created by the staff. The rooms were spacious and clean, making it easy for me to feel comfortable during my visit.

Improve accessibility for seniors in common areas.

our stay was excellent! the one-bedroom suite felt spacious and was well-equipped for our needs. breakfast exceeded our expectations, especially the tasty waffles that were a hit with my partner.

laundry facilities were out of service.

stay at homewood suites for personal touch from friendly staff who really care

Great location with friendly staff.

The rooms were spacious and had a well-equipped kitchen. The check-in was a bit chaotic. Not enough staff at the front desk during busy times.

The suite was spacious and comfortable, providing all the amenities we needed for a family stay. The kitchen was well-equipped, making it easy to prepare meals. We particularly enjoyed the complimentary breakfast, which offered a variety of options, including tasty waffles that were a hit with the kids.

There were some issues with the cleanliness and maintenance that we encountered.

I was charged twice without explanation, causing significant frustration. The hotel brushed off my concerns, leading to a sour experience that overshadowed my stay.

The one-bedroom suite felt spacious, equipped with all the necessities for meal prep, which is a bonus for families. Located just a short drive from local restaurants and attractions, the hotel's positioning makes it convenient for getting around.

Check-in felt disorganized, with a nearly two-hour wait despite having a reservation well in advance.

comfortable suite but service needs improvement

The suite was spacious with a well-appointed kitchen, perfect for family meals. The breakfast options included delightful waffles, which my kids particularly loved. The layout of the room made it easy for us to relax together after a day of exploring.

However, the issues I experienced with staff responsiveness were very disappointing.

This place suits me perfectly, offering great amenities like free Wi-Fi, a 24-hour reception, and a fitness center. The staff helped me with currency tips on my first stay, which I remember fondly. I highly recommend it!